Note we currently have a waitlist for the heyLibby API. To get on the waitlist, talk to us here.
If you have customers who could benefit from heyLibby, but you also want an integrated experience, you came to the right place!
Here's a list of what you can do with the heyLibby API:
In this example, a wedding marketplace created heyLibbys for each of their vendors. Customers can then engage with the vendors via heyLibby right from their site.
You can integrate heyLibbys into your site with just a few simple steps.
Your account manager will help you design models that work with your site. For example, you can create a "photographer" model with default settings that match your site look and feel, and the questions they should ask their customers.
You call a simple API to create or update a customer's heyLibby. In that API call, you include the following:
This allows you to see the chats your customers are having. It also enables you to show customers their chats on your site. The API will include your API key and you will receive paged information about each chat (datetime, email, dialog, summary, etc.)
Your customers can share their heyLibby urls on their social media and share it via email or DM. You can also embed heyLibby on your site (for example, a customer's page can have their heyLibby), customize the icon, and more.